SADDLE UP: Blazing New Trails for Sales & Ops
- Dates: Sept. 14-16, 2025
- Location: Harper Hotel, Fort Worth, TX
- Address: 714 Main St, Fort Worth, Texas 76102
We are pleased to extend an invitation to you for our upcoming Operations and Sales Summit, curated around the theme of SADDLE UP: Blazing New Trails for Sales & Ops. This event is not just another summit; it is an experience created to empower you with the latest insights, strategies, and best practices.
Objectives
- Tech-driven cleaning – discover a powerful CRM platform to transform the way you work.
- Discover trends, challenges and opportunities shaping the commercial cleaning industry.
- Discuss the key elements of winning proposals.
- Breaking barriers, sharing insights, and discovering common challenges.
- Networking to encourage a rich exchange with geographically diverse groups to form their own support structures.
General Information
JAN-PRO Franchise Development Sales & Operations Summit
- Dates: Sept. 14-16, 2025
- Location: Harper Hotel, Fort Worth, TX
- Address: 714 Main St, Fort Worth, Texas 76102
Key Message
In a world where there is so much noise, effective sales and operations strategies are paramount. The summit aims to bring together operations and sales to share information with each other that will help us thrive – best practices, new technologies, supporting our CBO’s and the brand’s evolution will be some of the topics we share.
Agenda & Registration
TIME | SESSION INFORMATION | TOPIC INFORMATION | VENUE | FACILITATOR |
SUNDAY, SEPTEMBER 14, 2025: Welcome to the Wild West! | ||||
2:00 p.m. – 5:00 p.m. | Registration Open | Registration For All Attendees | All Staff | |
5:30 p.m. – 7:30 p.m. | Welcome Reception | Welcome Reception for All Attendees | All Staff | |
MONDAY, SEPTEMBER 15, 2025: SADDLE UP! | ||||
7:30 a.m. – 8:30 a.m. | Breakfast | All Staff | ||
8:30 a.m. – 9:00 a.m. | Welcome & Introductions |
| Gary Bauer | |
9:00 a.m. – 10:00 a.m. | The JAN-PRO Gold Rush: Panning for Growth Nuggets Marketing isn’t just about branding. Hit pay dirt by knowing how and why prospects are coming to us, and how to spur a conversation. |
| Caitlin James | |
10:00a.m. – 10:20 a.m. |
Break | |||
10:00 a.m. – 4:00 p.m. | Zoho Mini Sessions Join us for an engaging and hands-on Zoho Workshop, designed to help Zoho users unlock the full potential of Zoho. Whether you’re new to Zoho or looking to deepen your expertise, this session offers practical insights, live demonstrations, and interactive learning. | Laura Lee Thompson | ||
10:20 a.m. – 11:50 a.m. | The Wild West of Proposals: Comparing Pricing Strategies between Sales and Ops (combined session) | Bob Stapleton & Bob Shennett | ||
12:00 p.m. – 1:00 p.m. | Lunch | n/a | ||
BREAKOUT SESSIONS | ||||
TIME | SESSION | TRACK | VENUE | FACILITATOR |
1:00 p.m. – 2:00 p.m. | Blazing Bigger Trails: Conquering Larger Account Success Equip franchise operations teams with strategies to manage the operational demands of larger accounts, scale delivery effectively, ensure consistent quality and compliance, and foster strong owner-client relationships through interactive breakout discussions. | Operations | Monica Rozier | |
1:00 p.m. – 2:00 p.m. | Big Deals on the Open Range: Selling Large Accounts | Sales | Dennis Adams & Tammie Lewko | |
2:00 p.m. – 3:00 p.m. | Back to the Ranch Basics: Teaching the Fundamentals of Cleaning | Operations | Bob Stapleton & Neeraj Gupta | |
2:00 p.m. – 3:00 p.m. | Giddy Up and Get Going – Self-Generating Lead Tactics This session will look at what you should be doing right now to fill the pipeline with quality leads. Best practices will be shared by all in attendance. | Sales | Anthony Trombetta | |
3:00 p.m. – 3:15 p.m. |
Break | |||
3:15 p.m. – 4:15 p.m. | Vendor Spotlight/Panel | Neeraj Gupta | ||
4::30 p.m. – 6:30 p.m. | Vendor Show & Cocktail Reception | Neeraj Gupta | ||
Evening on Your Own | ||||
TUESDAY, SEPTEMBER 16, 2025: Farwell to the Frontier | ||||
8:00 a.m. – 9:00 a.m. | Breakfast | All Staff | ||
9:00 a.m. – 12:00 p.m. | Zoho Mini Sessions Join us for an engaging and hands-on Zoho Workshop, designed to help Zoho users unlock the full potential of Zoho. Whether you’re new to Zoho or looking to deepen your expertise, this session offers practical insights, live demonstrations, and interactive learning. | Laura Lee Thompson | ||
9:00 a.m. – 9:30 a.m. | Polished Spurs: Elevating Professional Standards for Success (combined session) What we do affects the health and well being of building occupants and employees in every facility. Let’s elevate the conversation and shine when the spotlight is on us. Be prepared to share what you do to set yourself apart from the competition. | Monica Rozier & Anthony Trombetta | ||
BREAKOUT SESSIONS | ||||
TIME | SESSION | TRACK | VENUE | FACILITATOR |
9:30 a.m. – 10:30 a.m. | Trail Boss Training: Mastering Coaching Techniques Enhance your coaching skills with your franchise owners, focusing on practical techniques to support their growth and operational success within the franchise system. | Operations | Monica Rozier | |
9:30 a.m. – 10:30 a.m. | Round Table Hootenanny – Acknowledging & Fixing Pain Points Are sales softer than you would like? Leads not coming in like they did before? This interactive brainstorming session will hone in on what keeps you up at night and what do to about it. | Sales | Anthony Trombetta | |
10:30 a.m. – 11:30 a.m. | Inspection Roundup: Specials, Standards & Client Expectations | Operations | Bob Stapleton | |
10:30 a.m. – 11:30 a.m. | Shootin’ Straight with Specials: Sales That Hit the Mark | Sales | Dennis Adams & Tammie Lewko | |
11:30 a.m. – 12:30 p.m. | Lunch | n/a | ||
1:00 p.m. – 2:00 p.m. | Vendor Session by Spartan Chemicals: Leveraging Technology to Drive Sales and Improve Operations (combined session) Presented by Spartan Chemical Company, moderated by Neeraj Gupta | Neeraj Gupta | ||
2:00 p.m. – 3:00 p.m. | Vendor Session by Nilfisk: High Dusting for Higher Sales and Profits (combined session) Presented by Nilfisk, moderated by Bob Stapleton | Bob Stapleton | ||
Departure | ||||